It answers every call
First ring, every ring. Four people can ring at once and all four get answered properly. No hold music, no engaged tone.
Built and hosted in New Zealand
An AI receptionist that books the job
Answering the call is the easy part. It books the work straight into your diary and texts you the details before the caller has hung up.
- Real NZ voice
- Answers from 0.4 seconds
- NZ-hosted call data
Business plan From NZ$129 a month
How it works
Step one
Point your number at it
Keep the number on your van. Divert the whole line, or only the calls you do not pick up. There is nothing to install.
Step two
It answers and books
It knows your hours, your services and your diary, so it holds a real conversation and puts the job in the book.
Step three
You get the write-up
A text on your phone and a record in your system, seconds after the caller hangs up. Nothing to re-key.
The account opens instantly. Your agent is deployed and trained within 24 hours, and you hear it handle your calls before a customer does.
One receptionist who never goes home
Not a phone menu, and not a list of features. One worker on your front desk who can do all of it, at once, at three in the morning.
The caller speaks naturally. The receptionist listens, answers and moves the job forward.
It knows who is ringing
The caller's number is the first key. A regular gets greeted by name and never has to explain who they are again.
It books the work in
It reads your live diary mid-call, offers only times that are genuinely free, and writes the booking back before the goodbye.
It answers your texts
Same number, same knowledge. Plenty of people would rather type it than say it, and a booking made by text lands in the same place.
It puts the right calls through
A burst pipe reaches whoever is on call. A sales call does not. If nobody picks up it books a callback rather than using voicemail.
It writes all of it down
A recording, a transcript and a plain summary on every call. Not the ones somebody remembered to note. All of them.
A call-quality scorecard you can use with any provider.
Try eight awkward-but-ordinary calls, record what happened and leave with a clear list of things to fix. No email required.
The agent builder
Build yours with Talkify Your receptionist. Your rules.
Give your receptionist the right knowledge, connect your calendar and choose what reaches your team. It all starts with a few clear cards.
builderExample buildAdd a part
Incoming callYour existing business numberForward calls when you choose
Local calls, on either side of the Tasman.
Two ways to start
A receptionist bill you can read
No setup fee. No lock-in. No higher rate because the caller rang on Sunday.
Pay as you go
NZ$10
Then NZ$1 a minute. Your first NZ$10 of call credit is free.
Business monthly
NZ$129
Then NZ$199. Includes 200 minutes, 50 texts and three calls answered at once.
Monthly overage is 10c a minute during the founding period, then 20c. All prices are NZD.
Start with your call volumeWatch a call happen
Every other AI receptionist asks you to imagine it. Here is the whole call, the diary filling as it goes, and the text that lands the moment it ends.
0:00
Reception
Kia ora, Brackenridge Dental. This is Ana. How can I help?
0:04
Caller
Hi. I have chipped a tooth. A front one. Is there any chance someone could look at it today?
0:11
Reception
Sorry to hear that. Are you in pain at the moment, or is it mainly how it looks?
0:16
Caller
Not sore. It just looks bad and I have got a wedding on Saturday.
0:22
Reception
Understood. I can get you in with Dr Whitfield. There is 3:40 this afternoon, or 9:20 tomorrow morning.
Read the live diary. Only offered times that were genuinely free.
0:33
Caller
This afternoon, if that is alright.
0:36
Reception
Booked. This afternoon at 3:40. Can I take your name and mobile?
Wrote the appointment into the diary. Held it against the caller.
0:42
Caller
Sam Trethewey. Oh two one, oh two nine eight, four four seven one.
0:52
Reception
Thanks Sam. Have you been in with us before?
Matched the number to an existing patient file. Nobody had to look it up.
0:56
Caller
Couple of years ago, yeah. Should I be putting anything on it in the meantime?
1:02
Reception
I am not able to give you clinical advice, sorry. I have written the question down and Dr Whitfield will cover it when you are in.
Stopped. It is reception, not a clinician.
1:11
Reception
You are all booked. Confirmation is on its way to your phone now. Ka kite, Sam.
Nobody at the practice touched the phone, opened the diary or typed the booking in. That text is the first any of them heard about it.
The last line of the message matters most. It tells you what the agent refused to answer, so the question does not quietly disappear. More on how it handles the awkward bits.
Answering the phone is the easy half
Most AI receptionists take the call and stop there. Answering was never the job. The job is the booking made, the details written down and the right person told.
- Google Calendar
Microsoft 365 & Outlook
Calendly
Cliniko- Fergus
Simpro- ServiceM8
Tradify
iTrade- Xero
MYOB- HubSpot
Pipedrive
Stripe payments- Zapier
Explore all 30 Talkify connections
Connections are provided by Talkify. Capabilities vary by system: Tradify sends enquiries by email, iTrade requests visits, and Calendly sends a booking link.
Straight to you
Within seconds of the caller hanging up.
Text message
The whole summary on your phone. Who rang, what they want, what was booked.
Email
The same summary with the recording and the full transcript attached.
Slack or Teams
Posted into the channel your team already watches.
Into the real diary
Read while the caller is still talking, so a time offered is a time that is free.
Google Calendar
Checks the gaps, books the slot, invites whoever needs to be there.
Calendly
Checks your availability and texts the caller a single-use booking link.
Into the system you already pay for
The caller becomes a record, not a sticky note.
HubSpot and Pipedrive
Contact created or updated, the call logged against it with the outcome.
GoHighLevel
Feeds your existing follow-up, so nothing waits on a person.
Xero
Recognises a customer by their number and can tell them what is owing.
Zapier, the API and webhooks
For everything else with a hook of its own.
Running something we have not named? Tell us what you use and we will quote the integration work.
What we can actually promise
No compliance badges here. We are not certified against standards we have not been audited for, and neither are most of the people showing you their logos.
Where it runs
On +64 numbers, in New Zealand
Calls are answered on +64 numbers held in New Zealand data centres, and the recordings and transcripts stay there. Australian businesses are answered on +61 numbers in Australia.
Your data
Never sold, to anyone
Not to anyone, at any price. It is covered by the Privacy Act 2020, and the whole of it is written out in plain English on the privacy page.
Your call
Off in one move
It is a divert on your own phone line. If you want your calls back you undo the divert, and they come straight back to your handset.
And six things it will not do
None of these is a setting you can switch off, and that is deliberate.
01
It will not pretend to be a person
Ask it straight out and it tells you straight out. It never claims to be staff.
02
It will not take card details over the phone
Card numbers are never read out to it. Payment goes by a link the caller opens themselves.
03
It will not give clinical, legal or financial advice
It is reception, not a clinician. It writes the question down and says who will answer it.
04
It will not guess
If it does not know, it says so and takes a message. Never a guess dressed up as an answer.
05
It will not argue with an upset caller
It puts them through to whoever is free, or it gets someone to ring them back.
06
It will not replace your team
It covers the calls nobody was going to get to. Your people keep the ones worth their time.
Asked most often
Nineteen more, answered properly, on the FAQ.
What is an AI receptionist?
Software that answers your business phone, holds a normal spoken conversation, takes the caller's details, books work into your diary and passes the message on.
You will also see it sold as an AI virtual receptionist, an AI phone receptionist or an AI answering service. Same job, different shopfront.
Do callers know they are talking to an AI?
Some do and some do not. It is told to say so plainly the moment anyone asks, and it will never claim to be a person.
Can an AI receptionist book appointments?
Yes, into the real diary, while the caller is still talking. It only offers times that are genuinely free and it writes the booking back before the call ends. There is nothing to re-key.
Where are my calls handled?
In New Zealand. Calls land on +64 numbers held in New Zealand data centres.
How long does it take to set up an AI receptionist?
The account opens instantly. Your agent is deployed and trained within 24 hours.
Start your setup
Tell us the business and the number you want answered. We will come back to you the same working day.
The account opens instantly. Your agent is deployed and trained within 24 hours, so the first real call it takes is one you have already listened to it handle.
If it turns out an AI receptionist is the wrong fit for what you do, we will say so.
No card is asked for on this form, and nothing is switched on until you have heard it. We use your details to answer you and nothing else. Read the privacy page.