Privacy

Your name, your phone number and your email address, because we cannot answer you without them. Your business name, and roughly how many calls a week you take, if you fill those in. Whatever you write in the message box.

That is the lot. There is no account to create and no password to choose.

Which page of this site you were on when you sent the form, and the campaign details carried in the link if you arrived from an advert. That tells us which pages are worth writing, and nothing about you.

An essential session cookie protects the contact form. It is not an advertising cookie. Short-lived request counts help limit automated submissions. Campaign tags may be remembered for the browser session and included when you enquire. Google reCAPTCHA protects the enquiry form. It loads when you submit and processes technical browser and network information to assess automated abuse. The form carries a reCAPTCHA notice saying so. Google Privacy Policy and Terms of Service apply to that check.

We never ask for card details, bank details or any government identity number on this website. Be suspicious of any page claiming to be us that does.

That is the whole purpose. We ring or email you about the thing you asked about, and if you go ahead we use the same details to run your service.

Filling in the form does not add you to a marketing list. If we ever want to send you something that is not about your enquiry, we will ask you first.

Not to anyone, at any price, ever. Your details are not passed to anyone outside the business that operates The AI Receptionist, apart from the suppliers who host this site and carry our email. They handle it on our instructions only and cannot use it for anything of their own.

It carries a hidden field that a person never sees and never fills in. Automated scripts do, and anything that trips it is thrown away. That is why we are reading your enquiry instead of a thousand junk ones, and it asks nothing of you.

An enquiry that does not turn into anything is deleted two years after you sent it.

If you go ahead and become a customer, we keep your records while you are with us and then for seven years, because tax and company law require business records to be held that long.

Under the Privacy Act 2020 you can ask what we hold about you, ask us to fix anything that is wrong, and ask us to delete it. Email logins@d3v.nz and say which one you want.

We will come back to you within 20 working days, which is the limit the Act sets, and usually a good deal sooner. The only thing we may not be able to delete is a record we are legally required to keep, and if that applies we will tell you exactly what it is and why.

In New Zealand. Enquiries from this form are held here, and calls to a live service are answered on +64 numbers in New Zealand data centres. Australian businesses are answered on +61 numbers in Australia.

Tell us first and give us a chance to put it right. If you are still not satisfied you can complain to the Office of the Privacy Commissioner, which is free and independent of us.