Every enquiry lands in your Tradify inbox
The caller’s name, their number and what they need, waiting in Enquiries for you to turn into a job. You are triaging real enquiries instead of transcribing voicemail.
Job management for trades
An AI receptionist
for Tradify
Tradify is where your work lives. The problem is everything that never reaches it, because it arrived as a missed call at ten past four.
An AI receptionist for Tradify users. Every call it answers arrives in your Tradify Enquiries inbox with the caller’s name, number and what they need. Honest about what the Tradify connection can and cannot do.
What it does with Tradify
It asks your questions, not generic ones
What needs doing, where, and how soon. You decide what has to be established before a call counts as useful.
It checks the details with the caller
The number is read back and confirmed on the call, so the one thing you need in order to ring them back is right.
What it will not do
Worth knowing before you buy rather than after. Every connection has edges, and pretending otherwise only moves the disappointment later.
This one is worth being blunt about: the Tradify connection is one way. Enquiries go in. The receptionist cannot read your Tradify diary, cannot look up an existing customer, and cannot book a job.
If you want the receptionist to book against real availability, that comes from a connected calendar rather than from Tradify.
The Tradify connection is set up with you rather than switched on from a list, and it is tested against your account before a real caller reaches it.
Questions
Can it book a job in Tradify?
No. Tradify receives new enquiries from us; it does not hand back diary availability. The enquiry lands in your Enquiries inbox and you turn it into a job. Booking against a real diary is possible, but it comes from a connected calendar.
Will it know a regular customer by name?
Not from Tradify. Caller recognition needs a system that lets us look a contact up, which Tradify does not. Your own address book can do it.
Is it the same on Android and iPhone?
Yes. The enquiry arrives in Tradify itself, so it is wherever you already open Tradify.
Put it on your line
Keep your number. The setup is done with you, and your Tradify connection is tested on your own account before a single real caller reaches it.